Valdez Engineering Ltd. (“Valdez Engineering,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy is intended to describe our general data practices and does not create contractual rights beyond those required by applicable law. This Policy explains how we collect, use, safeguard, and disclose information obtained through our website, business communications, and SMS/text messaging services, in compliance with U.S. carrier (CTIA/A2P 10DLC) and Ooma business
texting requirements. 1. Information We Collect
We may collect, to the extent permitted by applicable law, the following categories of information:
Personal Information: Name, company name,email address, phone number, mailing address,and other contact details voluntarily provided through our website, email, phone calls, or forms.
Business & Project Communications: Information provided in connection with engineering, consulting, project management, proposals, contracts, or invoicing.
SMS/Text Messaging Information: Mobile phone number, message content, date and time of messages, and records of opt-in and opt-out consent.
Website Usage Information: Limited technical information such as IP address, browser type,
pages visited, and referring URLs, collected through standard analytics tools. 2. How We Use Your Information
We use personal information for legitimate business purposes reasonably related to our professional engineering and consulting operations, including:
Responding to inquiries and providing engineering and consulting services
Communicating regarding projects, schedules, documents, and administrative matters
Sending SMS/text messages related to business operations when consent has been provided
Operating, maintaining, and improving our website and internal systems
Complying with applicable legal, regulatory, and contractual obligations
3. SMS/Text Messaging
Valdez Engineering Ltd. uses SMS/text messaging solely for business-related communications.
If you opt in to receive text messages from us:
Messages may include appointment coordination, project updates, document requests, or administrative notifications
No marketing or promotional messages are sent
Message frequency may vary depending on project needs
Message and data rates may apply according to your mobile carrier plan
Consent to receive SMS messages is not a condition of purchasing or receiving services
You may opt out at any time by replying STOP to any message
For assistance, reply HELP or contact us at (248) 781-4411
Mobile Information Protection Statement:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 4. Sharing of Information
Valdez Engineering Ltd. does not sell personal information and does not rent personal information to third parties. Information may be shared only:
With trusted service providers (such as phone, IT, and website hosting providers) solely to
support business operations
When required by law, regulation, court order, or valid legal process
To protect the rights, property, or safety of Valdez Engineering, our clients, or others
Service providers are required to maintain confidentiality and use information only for authorized purposes. 5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However,
no method of electronic transmission or storage is completely secure. 6. Data Retention
Personal information is retained only for as long as reasonably necessary to fulfill identified business purposes, comply with applicable legal or regulatory requirements, and enforce contractual obligations.
7. Your Rights and Choices
Subject to applicable law, you may:
Request access to or correction of your personal information
Withdraw consent for SMS communications at any time
Request deletion of your information, subject to legal and contractual requirements
Requests may be submitted using the contact information below. 8. Third-Party Websites
Our website may contain links to third-party websites. Valdez Engineering is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.
9. Children’s Privacy
Valdez Engineering’s services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If such information is identified, we will take reasonable steps to delete it. 10. International Data Transfers
Valdez Engineering operates primarily in the United States and Canada. Personal information may be processed or stored in jurisdictions with data protection laws that differ from those of your place of residence. By using our services, you acknowledge and consent to such transfers, subject to applicable law. 11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, operational, or business requirements. Updates will be posted on this page with a revised effective date. Your continued use of our website or services following the posting of changes constitutes acceptance of the updated Privacy Policy to the extent permitted by law. 12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices,
